The slogan “always loyal always on time” is paramount to our relationship with the client in order to ensure quality services in a timely manner. Transport of products in conditions that do not affect their quality: cold chain monitoring, nuclear medicine product monitoring Fidelio Farm has implemented and maintains a quality management system in the field of import and distribution of medicines and sanitary materials, in accordance with ISO 9001: 2015.

Quality Management

  •           Fidelio Farm has implemented and maintains a quality management system for the fields of activity, Import, Storage and distribution of medicines, Medical Devices, Sanitary Materials, Cosmetics, Food Supplements, according to the ISO 9001: 2015 standard through the RINA SIMTEX certification body. (Certificate no. 26338/07 / R)
              Fidelio Farm respects the Rules of Good Practice of Wholesale Distribution (GDP) of medicines being certified by the National Agency for Medicines and Medical Devices in Romania (Authorization no. 97D
              Fidelio Farm is authorized by the National Agency for Medicines and Medical Devices in Romania
              Fidelio Farm is authorized regarding the transport activity of radioactive materials class 7 ADR by the National Commission for the Control of Nuclear Activities (CNCAN) (Authorization no. FIDELIO TRANSPORT 15/2017)
              Fidelio Farm has implemented the tracking system for the safety elements that appear on the packaging of medicinal products for human use and is certified regarding the membership of the global organization GS1, through GS1 Romania (GS1 global license number (GLN): 5947606128002)

Logistic Management

  •            We provide our suppliers and clients with integrated services, corresponding to their needs and needs regarding the storage, supply and transport of medicines, sanitary materials, medical devices, quality nutritional supplements and superior professionalism.

Storage

  • • Storage spaces produced up to 24 grd with continuous monitoring
    • Storage areas for cold products (2-8 grd) with continuous monitoring
    • Temporary storage spaces for radiopharmaceuticals
    • Logistics regarding the verification of the safety elements that appear on the packaging of medicinal products for human use
    • Fully computerized stock management program

Transportation Distribution

• Providing logistical support for nuclear medicine products that have a short and very short lifespan (Datscan, FDG) with CNCAN-accredited own cars
• Providing special (radioactive) transports with specialized personnel and means of transport accredited by CNCAN both internally and externally (EU member countries) with own cars accredited by CNCAN
• Monitoring of special products (cold chain, radioactive) from the acquisition to the final customer with specific monitoring devices

Sales marketing

• Promotion of products on specific channels
• Specialized medical offices
• State and private hospitals
• Custom programs dedicated to sales force
• Representation of the producer in the specific congresses organized in Romania
• Representation of the manufacturer in relations with the specific legal bodies in Romania (Ministry of Health, National Agency for Medicines and Medical Devices)

Product registrations

  • • Representation in relations with the specific authorities (National Agency for Medicines, Ministry of Health, National Insurance House)
    • Staff with experience in the field of product registrations
    • Obtaining temporary licenses for products
    • Notifications of Medical Device, Cosmetic products
    • Qualified person in the field of Pharmacovigilance